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HTM’s Objective Perspective

Did You Know?

That inspecting and maintaining medical equipment are only two of the responsibilities
Ambulatory Surgery Centers (ASCs) must manage to maintain compliance with any accrediting
organizations requirements. A comprehensive Medical Equipment Management Plan (MEMP) is
required to adequately meet all the CMS requirements.

That there is only one company in the country dedicated to meeting CMS requirements in the
ASC patient environment. Insight HTM founders spent years studying the requirements and
refining our offering of Healthcare Technology Management (HTM) services to what really works
for the ASC market.

That regardless of the accrediting agency an ASC chooses, policy is informed by CMS guidelines? CMS guidelines have been updated to enforce compliance with NFPA 99 2012 Chapter 10. This requires much more than an annual PM check.

There are over 10,000 ASC’s. All of these facilities were affected in various ways by the CMS adoption of NFPA 99 2012. TJC, HFAP, AAAASF, IMQ, and AAAHC all require a MEMP, policies, and protocols for inspection criteria and frequency for medical devices, a written inventory and more. All of this must be done by qualified HTM personnel according to NFPA 99.

Imagine If

Your “annual biomed inspection” was performed by qualified Experts who had access to all the
service documentation required. Imagine all of your vendor service documents being uploaded
into a single digital repository with your service and user manuals as well as your contracts and
user training.

Your ASC had a lasting partnership with HTM industry leaders that manage your equipment
related services for a fraction of the cost of an FTE (for the average sized ASC).

Your ASC was ensured the best in compliance and patient safety by having site specific policies
and procedures written and reviewed annually by one of the nation’s first Certified Healthcare
Technology Managers.

How We Help

What is HTM? It may be the department in your organization that isn’t there yet, or it may be the group you used to call “biomed”.  Whatever you call us, we’ve been a necessary part of healthcare for decades and are now maturing into a valuable department within most clinical settings. The term HTM (Healthcare Technology Management) encompasses a broad range of responsibilities and an administrative approach to device safety within the Environment of Care.

In order to design, select, install, maintain, and integrate complex medical systems, a qualified individual must provide direction to HDOs (Healthcare Delivery Organizations). HDOs must have a management individual or agency with the comprehensive knowledge and understanding of standards and accreditation requirements. It is imperative that the individual or agency possess the skills and experience to adequately interpret them in order to minimize risk to the HDO.

Many smaller HDOs such as Critical Access Hospitals, Ambulatory Surgery Centers, and Urgent Care Centers, understand that they have a responsibility to maintain their equipment and some even maintain a written inventory, though many are unaware that there is far more to administering an HTM program that addresses all of the evolving elements of compliance. Insight HTM has been developed to meet those requirements exactly, intelligently, and in a manner that is as fluid as the emerging regulatory environment itself.

We founded Insight HTM and immediately began consulting at a surgery center that was undergoing a survey and a critical access hospital that is developing a new HTM program with an in-house engineer. We also began developing a Community of Experts to assist.

Most of our Community of Experts live in and support rural communities and small markets where professional HTM services are typically unavailable. It is deeply rooted in us to support healthcare in these areas. We bring big market experience with a small-town friendliness and attitude and work ethic.

Our passion lies in making HTM a robust department within all HDOs to ensure success and safe operation within their community regardless of size.

Tim McCauley

Materials Manager, Bend Surgery Center

"I would like you to know that I appreciate the quality, field expertise and timeliness of work that Insight HTM has done for Bend Surgery Center. It has been especially helpful to be able to obtain immediate equipment information and service that allow us to care for our patients without concern. I believe that their consultation product will be very valuable to us in the immediate future. In sum, it has been a pleasure to do business with Insight HTM."

Greg Sabin

Biomedical Supervisor, St. Charles Health System

"Our Health System Biomedical Services department has, over several years, had more and more demand and work piled on to our regular workload, until it got to the point where it was no longer manageable for us to offer service to many local community medical offices and clinics.
We had met Ray Marden (Insight HTM) and had spoken with him on a few occasions and were confident that he and his associates would be able to pick up where we left off and likely even provide a more complete service package than we were able to for so many of our community partner organizations.
Ray and his team have gone far above what most service organizations will do, and have experienced nothing less than very satisfied customers.
Insight HTM has now taken on much of the external service that our Biomed team previously tried to offer, and has allowed us the time and resources to continue to support our own Health System with excellence."

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Who We Are

Insight HTM was developed by our founding members, Jared Wilson and Ray Marden, while working for a major HDO as new business developers, trainers, managers, and healthcare network device specialists. While digging deeply into the 2016 CMS regulations and 2017 The Joint Commission changes we discovered that many HDOs lacked a sufficient program to adhere to these new regulations. That HDO decided to outsource their HTM, freeing us up to address the issues uncovered in our research. We learned that many smaller HDOs such as Urgent Care Centers, Ambulatory Surgery Centers, and Critical Access Hospitals, fall short of meeting the regulatory burden placed on them.

Jared Wilson
Ray Marden

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